Shipping and Delivery Policy for Choice Car Decors
Effective Date: 02/12/2025
Website: https://choicecardecors.com
Location: 18-6-188, Beside Samrat Honda Bike Showroom, Karimnagar, Telangana State
1. Overview of the Policy
At Choice Car Decors, we aim to provide a seamless shipping experience for our customers. This Shipping and Delivery Policy outlines how orders are processed, shipped, and delivered.
By placing an order on our Website, you agree to the terms of this policy. For information on returns or refunds, please refer to our Return and Refund Policy.
2. Order Processing
- Order Confirmation: Once you place an order, you will receive an order confirmation email containing the details of your purchase.
- Processing Time: Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
- Customization and Bulk Orders: Orders for customized or antique items may require additional processing time, which will be communicated at the time of purchase.
3. Shipping Methods and Costs
- Standard Shipping: Estimated delivery time is 5–7 business days.
- Express Shipping: Estimated delivery time is 2–4 business days (available at an additional cost).
- International Shipping: Currently, we only ship within India.
Shipping costs are calculated at checkout based on the size, weight, and destination of the order.
4. Delivery Timeframes
Delivery times may vary based on location and shipping method selected. While we strive to meet our delivery estimates, delays may occur due to:
- Weather conditions.
- Unforeseen logistical challenges.
- Regional restrictions or local holidays.
If your delivery is delayed, we will notify you via email or phone.
5. Shipping Restrictions
We deliver to most pin codes across India. However, some remote or restricted areas may not be serviceable. If your location falls outside our delivery network, we will notify you at the time of order confirmation.
6. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your order on our shipping partner’s website using the provided tracking number.
7. Failed Delivery Attempts
If delivery fails due to incorrect address information provided by the customer or repeated missed delivery attempts, the package may be returned to us. In such cases:
- Re-shipping costs will be borne by the customer.
- Refunds will exclude original shipping costs.
8. Damaged or Missing Items
We ensure that all packages are securely packed to avoid damage during transit. However, if your package arrives damaged or with missing items:
- Contact Us: Notify us within 48 hours of receiving the package.
- Provide Evidence: Share photos of the damaged package and items for verification.
- Resolution: Depending on the situation, we will arrange for a replacement, refund, or partial credit.
9. Unavailability of Products
In rare cases where a product becomes unavailable after you place an order:
- We will notify you immediately.
- You may choose a refund, a replacement product, or wait for the item to be restocked.
10. Non-Delivery Zones
Certain items, especially fragile or antique products, may not be deliverable to some locations due to logistical or regulatory challenges. If your order is impacted, we will contact you to resolve the issue.
11. Contact Information
For shipping-related inquiries, contact us:
- Email: vcare@choicecardecors.com
- Phone: 09849467068
- Address: 18-6-188, Beside Samrat Honda Bike Showroom, Karimnagar, Telangana State
Our support team is available Monday to Saturday, 10:00 AM – 6:00 PM.
12. Governing Law and Dispute Resolution
This policy shall be governed by the laws of Telangana State, India, and any disputes arising from it will be subject to the exclusive jurisdiction of the courts in Karimnagar, Telangana.
By placing an order with Choice Car Decors, you acknowledge and agree to this Shipping and Delivery Policy. We are committed to ensuring your satisfaction and providing a reliable delivery experience.
